“Any event outside the usual realm of human experience that is markedly distressing (e.g. evokes reactions of intense fear, helplessness, horror etc).”
What is Critical Incident Stress Management?
In keeping with the International Critical Incident Foundation, we use the Mitchell model for Critical Incident Stress Management (CISM). It is a multicomponent, comprehensive approach. We have applied it to emergency, first response teams, military, schools, corporate and public sector personnel.